Find Answers to Your Most Frequently Asked Questions
Frequently Asked Questions
Questions &
Answers
What areas does NORTHBOUNDDELIVERY cover?
NORTHBOUNDDELIVERY offers services across Canada, reaching urban centres, suburbs, and rural areas to ensure your packages are delivered wherever they need to go.
How does real-time tracking work?
With our advanced tracking system, you can monitor your parcel's journey from pickup to delivery in real-time. Simply use your tracking number on our Tracking Page.
Do you offer same-day delivery?
Yes, same-day delivery is available for select locations. Check out our Services Page for more details about eligibility and cutoff times.
How do I schedule a pickup?
Scheduling a pickup is easy! Log in to your account, select the "Schedule Pickup" option, and provide the necessary details. Alternatively, contact our team via the Contact Page.
Is there a weight limit for parcels?
Yes, we have weight limits based on the service type. For standard parcels, the maximum weight is 30 kg. For oversized packages, contact us for customized options.
Are my packages insured?
All parcels are insured against loss or damage during transit. For high-value items, additional coverage is available upon request.
